The rise of social media platforms has provided unprecedented communication avenues for the public, notably benefiting marginalized voices in authoritarian regimes. This perception leads users in authoritarian nations to believe they possess enhanced communicative opportunities. Social media algorithms influence news access, thereby shaping users' political perspectives. Nonetheless, during and post-Gaza war, Arab social media users became aware of the control exerted by algorithms, referred to as 'invisible gatekeepers.' These algorithms significantly influence public opinion by promoting certain narratives while suppressing others, particularly those sympathetic to Palestinian causes.
Research suggests that algorithms favor content according to user engagement, fostering echo chambers that entrench pre-existing beliefs. This situation raises ethical issues concerning the transparency and accountability of algorithmic operations amid misinformation and political manipulation during conflicts. While algorithms are crucial in shaping public opinion, the associated risks of bias and polarization complicate the formation of a balanced digital public sphere. This paper investigates Arab users' perceptions of algorithmic impacts on public opinion during the Gaza War and their effect on their news consumption. The study analyses how algorithmic gatekeeping alters Arab users' communication habits on social media, including news source interactions, avoidance strategies, and content engagement techniques. The research employed qualitative methods through in-depth interviews with a targeted sample of Arab social media users, characterized by their extensive engagement with various platforms during and after the Gaza conflict. The findings illuminate shifts in Arab users’ views of social media as alternative media during and following the Gaza War.

Authors:
Maha Abdulmajeed, Ajman University, United Arab Emirates
Nagwa Fahmy, Zayed University, United Arab Emirates

About the Presenter(s)
Prof. Dr. Maha Abdulmajeed Attia. Professor at College of Mass Communication, Ajman University.
I am interested in Reading, Cinema reviews, podcasts, and documentaries.
my current research project is about innovations in journalism practice.

Connect on Linkedin
https://www.linkedin.com/in/maha-abdul-majeed-46205258/

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