Quality Assurance and Institutional Reviews in Open and Distance Education (74088)
Session Chair: Itumeleng Setlhodi
Thursday, 21 September 2023 12:15
Session: Session 2
Room: Sant Sebastia
Presentation Type:Oral Presentation
There is a growing consideration for ensuring that quality assurance (QA) systems in higher education institutions (HEIs) are developed, managed and maintained, particularly those within open and distance education setting. Quality assurance is an essential index towards the development of envisaged quality open higher education provisioning. HEIs are a conduit to transforming society and are often thwart with interruptions, necessitated by unavoidable and mandatory requirements such as institutional reviews and audits commissioned nationally, to bring about deep change and transformation, whilst also complying with the national directive. Moreover, open distance e-learning institutions have even a bigger role to ensure that they offer quality education that is fit of purpose, fit for purpose, transformative, and provide value for money. To determine QA and reviews processes in a comprehensive open distance eLearning institution, South Africa, a qualitative poststructuralist approach was pursued. The study results show that QA institutional reviews and audits tend to cause some form of disruption in the academic project as institutions prepare for these processes to comply with the QA processes in line with the national prescripts. It is therefore recommended that HEIs should have such rapid and rigorous internal reviews and audits to normalise the practice of reviews so that there are less disruptions during the national processes, particularly in open and distance education institutions. Regular and accurate QA and reviews processes can further save costs and time taken preparing for external reviews.
Authors:
Itumeleng Setlhodi, University of South Africa, South Africa
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