Developing an Online Knowledge Center Model to Enhance the Necessary Skills for Workers in Industrial Enterprises (72261)

Session Information: Adult, Lifelong & Distance Learning
Session Chair: May Olaug Horverak

Friday, 22 September 2023 14:30
Session: Session 3
Room: Sant Sebastia
Presentation Type:Oral Presentation

All presentation times are UTC + 2 (Europe/Madrid)

The objective of this research was to develop an online knowledge center model to enhance necessary skills for workers in industrial enterprises. The development process showed that 1) there were 8 major components of this kind of online knowledge center model: concept and goal, internal/external content and internal/external courses, technology, search/information retrieval system, community/sharing, knowledge center teams, knowledge center rules, and data analytics. 2) The skill development and enhancement process through an online knowledge center model can be looked at from both the perspective of the service providers and the perspective of the end users. For the service providers there are 5 steps: 1) setting the conceptual background and setting goals, 2) designing the online knowledge center, 3) developing and setting up the online knowledge center, 4) analyzing and reporting on the results, and 5) improving the online knowledge center based on evaluation. For the end users there are 6 steps: 1) preparation, 2) registration, 3) utilizing the online knowledge center as a member of an industrial community, 4) utilizing the content and courses in the online knowledge center, 5) applying the knowledge gained in work and life situations, and 6) sharing what one learned within the community.

Duangbhorn Sapphayalak, Sukhothai Thammathirat Open University, Thailand
Supanita Sudsaward, Sukhothai Thammathirat Open University, Thailand

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Posted by Clive Staples Lewis

Last updated: 2023-02-23 23:45:00